Prescription Collection from G.P. Surgeries, Dispensing & Home Delivery

We regularly collect prescriptions from all local G.P. surgeries.

If you would like us to collect & dispense your prescription(s) :

  Contact your G.P. surgery to request your prescription(s), and instruct surgery staff to leave prescription(s) for

“Helen’s Bay Pharmacy Collection“

 If you order your prescription(s) online with your G.P. surgery, then nominate 

 “Helen’s Bay Pharmacy” as your Pharmacy (pick-up point).

Most surgeries currently require 48-72 hours to issue repeat prescriptions then have them checked and signed by a G.P., ready for collection.calander

Please allow a further 24 hours for us to collect your prescriptions from the GP surgery & dispense your medicines ready for pick-up or home delivery.

Please note to avoid confusion : some GP surgeries may send you a text or email saying “your prescription is ready”, which is confusing as it simply means the prescription form has been printed and signed by the GP,  it is however important to note that it does not mean the form has been collected from the surgery by the pharmacy, dispensed and pharmacist checked ready for pickup, therefore if you receive such a communication please allow the extra time.

We can text you when your prescription is dispensed and ready.*

*Please contact us if you would like us to set up texting for you.

Please note : It is illegal for pharmacists to supply “prescription only medicines” without being in possession of a signed prescription, or having prior authorisation from the prescribing G.P. , except in an emergency.